A Lesson in Humility

Hey!

After about a month on the job, AND ABSOLUTELY LOVING IT, I've found one reoccurring theme in my daily activities.

As many of you know I have my BSc in Kinesiology, so I came into this job thinking it would be relatively easy. Boy was I mistaken.

*My med school interview*

"Jennifer, what do you think the most important quality of a doctor is?"

"Humility. As a doctor I believe you will never be the best at anything. Sure you may have mastered your way of a treatment but there is always going to be someone out there who has a different way of approaching the situation - and their way could work better"

*End Scene*

Now, you may be wondering why I've decided to relive that nerve wracking moment in my life. I believe humility is not only the best quality you could have as a doctor but as a person as well.

I've done it, you've done it, we've all done it. You look at a job and you think to yourself, "That job looks so easy. I'd be able to do X, Y & Z". After doing this job I have decided to never do that again.

I always thought being a receptionist wasn't going to be too difficult of a job, take peoples payments, book them appointments... ect. After working for a month and getting to points where I was about to cry behind the front desk I've realized it's one hell of a difficult job.

As a receptionist you are the front line of the clinic. If people come in angry they take it out on you, if they call angry it's on you, if scheduling doesn't work out it's on you... basically if anything doesn't work out the way they want it to it's automatically your fault.

With saying that, I have met some very pleasant and amazing people at the clinic so obviously anywhere you go you're going to meet those bad apples. I'm just vocalizing the fact that I didn't realize and appreciate how much receptionists do and what they deal with.

All the best,

Jen